Shipping Policy

Last Updated: June 2026

At SV Jewelerys, we are committed to delivering your order safely and efficiently.

Order Processing

• Orders are typically processed within 1 to 3 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

• During sales, festive seasons, or high demand periods, processing times may be extended.

Shipping Charges

• Free shipping is available on eligible orders as displayed during checkout.

• Any applicable shipping charges will be clearly shown before payment.

Delivery Time

Estimated delivery timelines:

• Standard Shipping: 5 to 8 Business Days

• Express Shipping: 2 to 4 Business Days

Delivery timelines are estimates and may vary depending on location, courier availability, weather conditions, or unforeseen circumstances.

Order Tracking

Once your order is shipped, you will receive a tracking number via email, SMS, or WhatsApp (where applicable) to monitor your shipment status.

Delivery Address

Customers are responsible for providing accurate shipping information.

SV Jewelerys shall not be responsible for delays or failed deliveries resulting from incorrect or incomplete address details provided by the customer.

Delivery Attempts

Our courier partners may attempt delivery multiple times. If delivery cannot be completed due to customer unavailability or incorrect address information, additional shipping charges may apply for re shipment.

Damaged Packages

If your package appears damaged upon delivery:

• Do not accept the package if visibly tampered with.

• Take photographs of the package.

• Contact our support team within 48 hours of delivery.

Failure to notify us within this timeframe may affect claim eligibility.

Lost Shipments

If your order is lost during transit, please contact our customer support team.

We will coordinate with the shipping partner and provide a suitable resolution after investigation.

Delays Beyond Our Control

SV Jewelerys shall not be liable for shipping delays caused by:

• Natural disasters

• Government restrictions

• Transportation disruptions

• Courier service interruptions

• Events beyond our reasonable control

Contact Us

For shipping related assistance, please contact:

SV Jewelerys

Website: https://svjewelerys.com

Email: svjewelerys@gmail.com