Return & Refund

Last Updated: June 2026

At SV Jewelerys, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.

Returns

Products may be returned within 30 days from the date of delivery.

To be eligible for a return:

• Item must be unused and in its original condition

• Item must be returned with original packaging, certificates, tags, invoices, and any accompanying documents

• Item must not show signs of wear, damage, alteration, or misuse

Once the returned item is received and inspected by our Quality Assurance team, the refund will be processed.

Exchanges

Products may be exchanged within 60 days from the date of delivery, subject to stock availability.

The exchanged product must be returned in its original condition along with all original packaging and documentation.

Non Returnable Items

The following items cannot be returned or exchanged:

• Customized or personalized jewelry

• Engraved products

• Gift cards

• Earrings (for hygiene reasons)

• Products altered, resized, or modified after delivery

• Clearance or final sale items

Refunds

Approved refunds will be issued to the original payment method used for the purchase.

Refund processing may take 5 to 7 business days after approval. Depending on your bank or payment provider, the amount may take additional time to reflect in your account.

Shipping charges, if applicable, are non refundable unless the return is due to a damaged, defective, or incorrect item delivered by SV Jewelerys.

Return Inspection

All returned items are subject to inspection before a refund or exchange is approved.

SV Jewelerys reserves the right to reject returns that do not meet the eligibility requirements outlined in this policy.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with photographs of the item and packaging.

We will review the issue and arrange a replacement, exchange, or refund where applicable.

Return Shipping

Customers are responsible for safely packaging and shipping returned products unless otherwise specified by SV Jewelerys.

We recommend using a trackable shipping service for valuable jewelry items.

SV Jewelerys is not responsible for return shipments lost or damaged during transit.

Contact Us

For any return or exchange related queries, please contact:

SV Jewelerys

Website: https://svjewelerys.com

Email: svjewelerys@gmail.com